Senior Customer Success Manager
Guide customers from onboarding to measurable outcomes on Replit's developer platform.
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Clear filtersGuide customers from onboarding to measurable outcomes on Replit's developer platform.
Own adoption, health and renewal for a portfolio of accounts using Resend's developer platform.
Design schemas and pipelines that keep analytics and machine learning on Resend's developer platform accurate and timely.
Own backend systems powering Retool's developer platform — data models, throughput, failure handling and migrations.
Work with engineering, design and go-to-market to decide what Retool's developer platform does next.
Design flows across Rippling's employment platform from early exploration through the details engineers build from.
Translate customer architecture into a working plan for Rippling's employment platform during evaluation.
Own backend systems powering Rippling's employment platform — data models, throughput, failure handling and migrations.
Build and operate the batch and streaming pipelines that move data across Robinhood's financial platform.
Work across the stack on Robinhood's financial platform in a small team where engineers make product calls.
Model user and system behaviour on Robinhood's financial platform and turn the findings into decisions the team acts on.
Own adoption, health and renewal for a portfolio of accounts using Rootly's product suite.
Model user and system behaviour on Rootly's product suite and turn the findings into decisions the team acts on.
Own the end-to-end experience of an area of Runway's AI products, with research and iteration built in.
Model user and system behaviour on Runway's AI products and turn the findings into decisions the team acts on.
Own adoption, health and renewal for a portfolio of accounts using Scale AI's AI products.
Own technical design decisions for large deployments of Scale AI's AI products.
Set service level objectives and build the observability that makes Scale AI's AI products debuggable under pressure.
Work across the stack on Sentry's developer platform in a small team where engineers make product calls.
Build and maintain the core systems behind Sentry's developer platform alongside a distributed engineering team.
Build and operate the batch and streaming pipelines that move data across Sierra's AI products.
Build the test infrastructure that lets teams release Sierra's AI products confidently every day.
Own availability, latency and incident response for Snowflake's data platform, and remove the causes rather than the symptoms.
Build and close a pipeline of larger accounts evaluating Snowflake's data platform.
Own positioning, launch narrative and competitive analysis for Snowflake's data platform.
Own positioning, launch narrative and competitive analysis for Spade's financial platform.
Ship user-facing features across Spade's financial platform and stay with them through rollout and iteration.
Own an area of Stripe's financial platform end to end — problem definition, roadmap, launch and the numbers afterwards.
Guide customers from onboarding to measurable outcomes on Stripe's financial platform.
Design experiments and causal analyses that decide what ships next across Stripe's financial platform.
Scale the core services behind Temporal's developer platform as traffic and data volume keep growing.
Build the interfaces people use every day across Temporal's developer platform, in TypeScript and React.
Own front-end architecture, accessibility and performance for Together AI's AI products.
Take significant projects across Together AI's AI products from design document through launch and operations.
Turn what Toptal's marketplace does into messaging that sales and customers both recognise.
Run a product engineering team on Toptal's marketplace and keep it shipping without burning out.
Design reference architectures with customers deploying Turso's developer platform at scale.
Instrument, measure and interpret how people actually use Turso's developer platform.
Own an area of Twilio's product suite end to end — problem definition, roadmap, launch and the numbers afterwards.
Build and operate the batch and streaming pipelines that move data across Twilio's product suite.
Design and build the services and APIs behind Twilio's product suite, with a strong bias toward correctness and observability.
Work with engineering, design and go-to-market to decide what Vanta's security platform does next.
Lead a team building Vanta's security platform — hiring, growth, delivery and the technical direction that supports them.
Triage alerts and vendor risk across Vercel's developer platform and keep the security programme documented.
Lead a team building Vercel's developer platform — hiring, growth, delivery and the technical direction that supports them.
Translate customer architecture into a working plan for Vercel's developer platform during evaluation.
Work with engineering, design and go-to-market to decide what Webflow's product suite does next.
Own automated coverage for Webflow's product suite, from unit level through end-to-end journeys.
Work on the foundations of Weights & Biases's developer platform, where reliability and clear interfaces matter more than novelty.
Own mobile architecture and platform integrations for Weights & Biases's developer platform across releases.
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