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Customer Success Manager

Onboard revenue teams and turn early workflows into durable, expanding accounts.

Guide customers from onboarding to measurable outcomes on Okta's security platform.

Own adoption, health and renewal for a portfolio of accounts using OpenAI's AI products.

Guide customers from onboarding to measurable outcomes on Replit's developer platform.

Own adoption, health and renewal for a portfolio of accounts using Scale AI's AI products.

Provide technical support for Anthropic's AI products across chat, email and escalations.

Diagnose and resolve customer issues on Palo Alto Networks's security platform, and write up what keeps recurring.

Provide technical support for Scale AI's AI products across chat, email and escalations.

Help enterprise teams adopt API-first development practices across their engineering organizations.

Help growing businesses adopt CRM, marketing and sales tools to hit their growth targets.

Resolve complex network security configuration issues for enterprise firewall and cloud security customers.

Help small business owners set up payroll, benefits and HR workflows, resolving complex compliance questions.